Cancellation Policy

We operate a 24-hour Cancellation Policy. For late cancellations and no-shows, we try to be fair to everyone. If you have pre-paid (Pass Card or online bookings), we will automatically take a credit. If you have booked without pre-paying (over the phone or at the studio), you will be asked to pre-pay for your next booking.

However, if the class isn’t fully booked, we will return the credit. If the class is fully booked, but someone can take your place, we will return the credit (for late cancellations only). ​Even if you need to cancel within 24 hours of a class, please get in touch with us, as we will be able to accommodate others. This will be beneficial for you and for us.